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Posts classified under: customer

Water Research Australia   →  Projects   →  customer
Source & Catchments

Identification and characterisation of unpleasant taste/odour chemicals in raw water for informed risk management

The Australian water industry is currently focused on two VOCs, namely geosmin and MIB, which release an earthy-musty smell…

Human & Environmental Health Impacts

A case study investigating the impacts of coagulants on taste and odour reduction in drinking water

This project revised operational methodologies in all systems from catchment to tap providing an improved understanding of the resource and cost implications…

Human & Environmental Health Impacts

Secondary impacts of water quality on health hardware in NT

Remote communities have an issue with hardness levels in water supplies…

Human & Environmental Health Impacts

SewAus Census 2021 – understanding chemical and biological hazards through analysis of wastewater and biosolids

This project aims to better understand chemical and biological hazards in Australia through long-term collection and analysis of wastewater and biosolids…

Human & Environmental Health Impacts

Greywater use in the backyard: What are the health risks?

In 2006, strict restrictions on using tap water for gardening or car-washing were imposed in Melbourne but relaxed in 2010-2011 as rainfall replenished depleted reservoirs…

Networks & Treatment

Utilization of HACCP approach for evaluating integrity of treatment barriers for reuse

Water supply is usually continuous, and interruptions to supply are expensive and inconvenient…

Human & Environmental Health Impacts

Safety of recycled water for end users determined by a mouse in vivo multigenerational study

Wastewater often contains endocrine disrupting compounds (EDCs) such as ethinyl estradiol (EE2) which is excreted by women who use some oral contraceptive pills…

Human & Environmental Health Impacts

Exposure assessment using tracer chemicals – Stage 1

There are concerns that recycled wastewater used for watering gardens or washing cars might be accidently ingested…

Human & Environmental Health Impacts

Assessing, understanding and influencing customer perceptions of water quality

Although a cluster of customer complaints can identify specific water quality issues such as a dirty water event, it is more difficult to understand the extent of general customer satisfaction with water quality and taste…

Source & Catchments

Literature Review: Crypto/Giardia in catchments

Cryptosporidium, a microscopic single-cell parasite, forms an “oocyst” with a resistant outer layer analogous to an eggshell…

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