Water Operations Technical Competency Benchmark Guidelines
This project proposes to bring industry and regulators together, to develop minimum standards for technical competency that facilitates a more consistent approach towards technical competency and the implementation of Learning and Development (L&D) programs for frontline water industry operations.
The Value of Operator Competency Project was a WaterRA member-funded initiative to communicate the value and benefits of an appropriately trained and competent frontline operator workforce. A key finding from the final project report was: 'The current governance approach to technical competency in the Australian water industry does not guarantee the implementation of L&D programs, that deliver the necessary competency required to undertake frontline operator roles.'
The report made the following recommendations:
- Regulators review frontline operator training and competency provision, using agreed minimum competency benchmarks.
- Targeted communication campaign to improve understanding of frontline operator competency requirements across the industry.
- Industry to drive a nationally consistent governance approach to the provision of frontline operator training and competency; either via mandated operator certification under the WIOCF or by defined minimum competency standards for frontline operator roles.
The Water Operations Technical Competency Benchmark Guidelines project proposes to bring industry and regulators together, to develop minimum standards for technical competency that facilitates a more consistent approach towards technical competency and the implementation of Learning and Development (L&D) programs for frontline water industry operations.
- Align operator training to roles and responsibilities and the water quality risks managed through a nationally recognised technical competency benchmark.
- Develop an ADWG and AGWR Catchment to Consumer approach to benchmark technical competencies.
- Benchmark to be sufficiently flexible so that it can be implemented effectively regardless of location or size of the water utility, including remote communities.
- Integrate accredited training and registration into the guidance including minimum competency requirements.
- Improve the current understanding of frontline operator competency requirements by providing awareness training to the water industry.
How to Apply
The application process involves submitting a proposal that demonstrates adherence to the criteria outlined in the attached Request for Proposals (RFP). For applications to be considered, the following three documents must be sent to the email address.
Proposals must be submitted by 2pm AEDT on 26 August 2022