Project Number # 1111
Project Leader: Sallyanne Bartlett
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The Value of Operator Competency project aimed to identify and communicate the value and benefits of an appropriately trained and competent frontline operator workforce. The ability of a frontline operator to capably and competently manage water quality safety risks is extremely important to public health and safety, and environmental outcomes.
The project involved research activities and investigations into the followings:
Download below to find out about the project's key findings and recommendations for the Australian water industry.
WaterRA would like to acknowledge the following project collaborators:
The role of a water industry operator is without a doubt at the forefront of both public health and environmental protection. The delivery of safe drinking water and the treatment of wastewater to specification (discharge or recycling) demands a competent operator workforce to appropriately manage water quality safety risks and importantly ensure that customer / community expectations are met.
To assist the Australian Water Industry to best manage operator workforce competency this study aims to identify the key operator competencies required or that contribute to fulfilling this responsibility and the value gained from investing in programs to develop, support and continually grow operator competency.