Karen Rouse: Chief Executive Officer
Qualifications: BSc(Hons), M Env St Karen is the CEO of Water Research Australia and brings to the role more than 20 years of experience in the water sector including water resource and environmental management, economic regulation and strategic planning within a state-wide utility, and leading the urban water research program for Australia's national science agency, CSIRO. Karen's career has seen her lead collaborative research initiatives in integrated urban water management; provide sector leadership in climate change response, and negotiate net positive environmental outcomes for wastewater treatment plant upgrades. Karen currently serves on the Board of the Global Water Research Coalition and Water Industry Alliance and is a passionate advocate for collaboration to solve wicked problems and design a better future.
Mark Andersson: Engagement and Marketing Manager
Qualifications: BPsy, MMkt Mark leads the engagement and marketing team managing the WaterRA brand, member engagement and offerings, and business development opportunities. He works closely with members, trusted partners and external stakeholders to enhance member benefits and build upon the strength of the WaterRA community. With a strong background in strategic marketing, events and engagement, Mark brings member-focussed expertise to the team.
Michelle Pfitzner: Business Manager
Qualifications: MBA, GAICD, CPA, BComm Michelle manages all aspects the company's financial management in addition to WHS, risk management and policy development & review. Michelle ensures that business systems are operated effectively so that internal and external financial, contractual and administrative obligations are met. With strong finance and governance skills gained from a variety of industries, including not-for-profit and retail, Michelle brings a holistic approach to WaterRA.
Jacqueline Frizenschaf: General Manager Research Services
Qualifications: MSc (Geography - Hydrology), MSc (Civil Engineering) Jacqueline has been in the water resources and water quality business for over 25 years. After completing degrees in hydrology and water resources engineering in Germany and the USA, her professional career has been marked by research assistant work at German and American universities, consulting with CH2M HILL in the USA for 10-years. Jacqueline’s passion throughout her career has been to contribute to improving lives in the community through solving challenging water resource issues to ensure the broader community benefits from security water sources and safe drinking water. During her professional career, Jacqueline has lead projects and teams in the areas of water resources and water quality assessments including modelling and environmental impact assessments of key water infrastructure. She has also been instrumental in leading drought and extreme weather event projects such as water quality modelling in the River Murray, Lower Lakes and reservoirs during drought years and land and fire management and recovery post bushfires. Jacqueline will be working closely with our utility and research partners as she facilitates and oversees the delivery of high-quality and effective research to enable efficiencies and greater understanding of current and future challenges for our membership.
Dr Kelly Hill: Research Manager
Qualifications: PhD (Water Engineering), MSc (Sustainable Catchment Management), BSc Hons (Environmental Management) Kelly is a member of the research team and manages research projects especially relating to data science, source water quality, including cyanobacteria, pathogen fate and monitoring, sanitary surveys; and general catchment management including stormwater aspects. Working closely with our utility and research partners she facilitates delivery of high quality and effective research to enable efficiencies and greater understanding of current and future challenges for our membership. With an established background in environmental science and catchment management from the UK, and a stormwater engineering PhD, Kelly brings both specialist knowledge of research practice and catchment management to the research team, as well as expertise and interest across other areas of the business.
Dr Arash Zamyadi: Research Manager
Qualifications: PhD (Civil Engineering), MSc (Agricultural Environmental Engineering) Arash has over 14 years of experience working with academics, government agencies, utilities and industry partners in Australia, Canada and the United States to tackle water treatment challenges. He brings to WaterRA his research expertise in how climate change and harmful algal blooms affect water treatment, removal of combined microbial and chemical contaminants, and reuse opportunities. Arash has been leading and managing projects funded by WaterRA, the Australian Research Council, Natural Sciences and Engineering Research Council of Canada, and the Water Research Foundation. He has a strong publication record and has frequently been invited to make keynote speeches and conference presentations across the world. He actively volunteers in the water community and contributes as a member of the Australian Water Association, American Water Works Association (AWWA), an International Water Association (IWA) Fellow, and Co-Chief Editor of Water Quality Research Journal, and Guest Editor of a MDPI Water Special Issue.
Dr Kathy Northcott: Research Manager
Qualifications: BEng Hons (Chemical), FIChemE Kathy is a chartered chemical engineer and fellow of the Institution of Chemical Engineers (IChemE), with over 22 years' experience predominantly in the water sector. In her role as Research Manager within the Research Services team, she brings a wealth of knowledge and experience in water, wastewater and recycled water technologies, water quality risk assessment and management, and dealing with the challenges of emerging contaminants. In addition to her industry experience, Kathy has a strong background in research. She has a solid publication record in areas such as contaminated sites management, advanced water recycling, treatment technologies, water quality risk management and technical training and development. An accomplished science communicator, Kathy is regularly called upon to speak at meetings, seminars and forums on a range of technical and scientific issues relevant to the water industry. Working closely with our utility and research partners she facilitates delivery of high-quality and effective research to enable efficiencies and greater understanding of current and future challenges for our membership.
Carolyn Bellamy: Research Capability Manager
Qualifications: DipCounselling Carolyn manages the Research Leadership Program which provides our membership with professional development opportunities throughout all phases of a professional career with a focus on research, leadership and innovation mindset. Carolyn has over 20 years experience in the water industry with a strong focus on building capability and capacity for WaterRA members and the Program having successfully retained a high number of students within the water sector. With an established background in psychology and counselling, Carolyn brings a wide variety of skills and expertise to the team.
Kathryn Nicholas: Communications Lead
Qualifications: BMedia, MAJournalism As a member of the marketing and engagement team, Kathryn manages all aspects of communications, media relations and digital content from development to implementation. She works closely with members and external stakeholders to enhance promotion of WaterRA and delivery of its key events. With an established background in journalism, digital media and strategic communications as well as stakeholder engagement, Kathryn brings a wide variety of expertise to the team.
Kathryn is currently on maternity leave until July 2020.
Annalise Toms: Communications Officer As a member of the marketing and engagement team, Annalise manages all aspects of communications, media relations and digital content. She is filling in for current Communicaitons Lead Kathryn Nicholas while she is on maternity leave. Annalise is completing her double degree Bachelor of Journalism and Professional Writing, Bachelor of Arts (International Relations) at the University of South Australia. Having written for several online publications, Annalise brings a variety of expertise to the team.
Jessica Burgess: Engagement Officer
Qualifications: BIntSt As a member of the marketing and engagement team, Jessica manages our annual events calendar and works with members to ensure they are receiving value from their membership. As an event management and member specialist with experience in multiple industry sectors and a passion for creating meaningful business events, Jessica brings a wide variety of expertise to the team.
Ella Pietsch: Governance & Administration Officer
Qualifications: BVA As a member of the financial team, Ella is responsible for providing governance, regulatory and administration support to the Board and company sub-committees. Ella also assists with logistics support and delivers project management administration to enhance member experience. With an established background in the higher education sector, Ella brings compliance and customer service expertise to the team.
Mia Luke: Accounts Assistant
Qualifications: BInfTech Mia is responsible for supporting the company's financial team. Mia assists with payroll, accounts receivable and accounts payable to ensure all financial obligations are met in a timely manner. With strong bookkeeping skills gained from diverse industries, including construction, telecommunications and medicine, Mia brings financial support to the team.